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Terms and ConditionsGENERAL
All orders accepted by Solartech are subject to these terms and conditions of sale, which supersede any previous terms and conditions.
All descriptions and illustrations contained in this website are only intended to give a general idea of the products, specifications may vary slightly. PRICES
To assist in prompt despatch, please use the correct product codes and descriptions as supplied on this website. Orders can be sent by post or via the order form on this website.
All items subject to availability, an equivalent alternative will be sent in its place. DELIVERY
Delivery will be made to the billing address only.
Mainland UK destinations - Orders will be despatched by Parcel Force service, which will be Parcel Force Standard. And will included Mainland UK, Highland and Isles of Scotland, Northern Ireland, Isle of Man and Isles of Scilly. Channel Islands are by Parcel Force International and are priced as Mainland UK. All other destinations will have to be priced separately by e-mail.
A 10 day delivery (at least 2 working days notice required for delivery under the 10 days at an extra charge) is adopted.
Any claims for non-delivery or shortages must be made in writing within two days of delivery.
NO CLAIMS WILL BE ENTERTAINED AFTER THIS PERIOD. RETURNS
Claims will only be settled after the faulty goods have been returned, with the nature of the fault clearly stated.
Any goods returned incomplete i.e. packaging missing, accessories missing etc. will not be replaced or credited.
Similarly any goods found to have been used will not be replaced or credited. PAYMENT
Payment is by cheque or credit card with order,by website or post. Cheques are subject to clearance before delivery.
We reserve the right to charge bank charges on cheques which are represented.
We reserve the right to refuse any credit card transactions. RESERVATION OF TITLE
The risk of the goods passes to the buyer upon delivery from the carrier, but the TITLE in the goods remain vested in us and shall only pass from us to the buyer upon full payment made by the buyer, of all sums due on whatsoever account or grounds to us. OUT OF STOCK
The customer will be contacted within 7 working days and offered the choice of either a full refund or a firm date of delivery if goods are out of stock.
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